eClinicalWorks Blog Details

  • 19 May 2020
  • Blog

The Numbers Behind TeleVisits

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Providers using healow TeleVisits™ are finding the service helpful in keeping their practices running efficiently and bringing quality care to their patients. In April, there was a 16X increase in healow TeleVisits utilization.

healow-televisits-utilization-bar-graph-20200423

As word spreads about how useful this technology has been during these difficult times, more numbers continue to become available in support of telehealth. Here are a few customer success stories — and the numbers to back them up — that show how televisits are making a big difference in the way we practice medicine.

Getting on track right away

When the pandemic started, providers needed a way to see their patients without spreading the virus and risking the safety of both their patients and staff.

Telehealth was that option.

Although switching from an almost entirely in-office based experience to a virtual one may have seemed like an impossibility, televisits made it a reality.

This can be seen at Petaluma Health Center, where Dr. Danielle Oryn explains that 90% of all office visits are now done through healow TeleVisits.

Screen Shot 2020-05-19 at 4.19.22 PM

At Palm Beach Thyroid & Endocrinology Wellness, providers got started with healow TeleVisits on a Monday and moved 80% of their appointments to televisits by Tuesday.

Screen Shot 2020-05-19 at 4.19.58 PM

And at Block, Nation, Chase & Smolen, 75% of all appointments are now televisits.

Screen Shot 2020-05-19 at 4.19.42 PM

Staying busy

Televisits have been the key for providers to keep a busy schedule during the pandemic. Providers like Dr. Amar Shah, owner and physician at Vital Care Family Practice, has converted the 20-23 patients he’d see in the office to 20-23 patients via televisit.

Screen Shot 2020-05-19 at 4.20.51 PM

And Dr. Bradley M. Block from Block, Nation, Chase & Smolen is seeing an 80-90% full schedule each day because of televisits.

Screen Shot 2020-05-19 at 4.20.20 PM

As telehealth continues to become a widely-used option for providers during the current situation, the numbers will hopefully provide enough evidence for continued usage in the future — not only as a memorial for a trying time but also as a great addition to a provider’s toolbox.



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